When you purchase Gluco or related products, your order is automatically queued for shipment after you complete the checkout form and your payment is confirmed.
Within 60 hours, you’ll receive an email containing your tracking ID and a personalized link so you can check your shipment status anytime.
Once you receive this email, rest assured your order is on its way and will be delivered to the address you provided as soon as possible, as guaranteed by our trusted shipping partners.
We make sure you receive only premium-quality products, because your health and satisfaction with our supplements are our priority and brand promise. If you have any questions at any time, just email us at contact@vital-roots.site.
We treat every order with the utmost care and ship as fast as possible. Still, some factors are outside our control. Given current global conditions, customs processing may cause delays. While this isn’t our fault, we appreciate your patience and will start the warranty period from the date of delivery if international transit times are exceeded.
We deliver wherever you prefer—home, office, or any valid physical address.
Yes. Simply enter a different billing address at checkout and provide both addresses.
Most E.U. orders arrive within 5–7 business days after purchase. International orders typically arrive within 10–15 business days.
E.U. shipping is free. For other destinations, see the table above.
Yes. Within 60 hours on business days, you’ll receive an email with your tracking ID and a link. Click the link anytime to see real-time status.
No worries—email us as soon as possible so we can update your address before dispatch: contact@vital-roots.site.
We’re here for you every step of the way. Email us any day of the week at contact@vital-roots.site.
Product Email Support
contact@vital-roots.site
Every message is handled by our friendly customer support team, and we’ll get back to you as soon as possible.